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7 May 2013

Full-Time Customer Service Manager, Sales Rep. and System Manager a foremost indigenous company

Job Description

We are a foremost indigenous company operating in the food, beverage and tobacco sector of the Nigerian economy. As a result of expansion and growth, we invite self motivated and result oriented professionals to join our team.

SYSTEM MANAGER (REF:HR/ADM/SSM/001)

Responsibilities

The appointee will amongst other things be responsible for:

General IT functions such as hardware and networking security

Database maintenance, server room management

Website, system support and troubleshooting.

Any other assigned job

Requirements

The suitable candidate must possess:

HND or B.Sc in Computer Science or Information Communication Technology (ICT), IT professional qualification/MBA will be an added advantage.

Minimum of 10 years experience in managerial position

High integrity with excellent leadership & interpersonal skills

Self motivated with the ability to work with little or no supervision.

Experience in sage pastel evolution ERP application & web management

CUSTOMER SERVICE MANAGER (REF: HR/ADM/CSM/002)

Responsibilities

The appointee will amongst other things be responsible for:

Develop and maintain a readily available and up-to-date customer database

Handle customer complaints and keep accurate up-to-date records of discussions or correspondence with customers.

Visiting customers to provide a one-to-one service delivery

Develop, build and maintain a strong bonding relationship from customers to company products.

Requirements

The suitable candidate must possess:

HND or B.Sc in Social Sciences, MBA will be an added advantage

Minimum of 7 years experience (in managerial position) in FMCG and not more than 40 years

Good leadership and motivational skills.

Interpersonal skills and result oriented

Must be computer literate, with valid driver’s license

SALES REPRESENTATIVES (REF: HR/ADM/SRP/003)

Responsibilities

The appointee will amongst other things be responsible for:

Services existing accounts, obtain orders and establishes new accounts

Planning and organizing daily work schedule, to call on existing or potential sales outlets and other trade factors

Monitors competition by gathering current market place information on pricing, products, new products, delivery schedules, merchandising techniques, etc

Resolves customer complaints by investigating problems: developing solutions; preparing reports; making recommendations to Customer Service Manager

Any other assigned job.

Requirements

The suitable candidate must possess:

HND or B.Sc in Social Sciences, MBA will be an added advantage

Minimum of3 years experience in FMCG and not more than 35 years

Analytical skills and result oriented

Must be computer literate

Remuneration

Successful candidates are assured of service conditions obtainable among best practice companies in our industrial group.

Mode of Application

Interested candidates should forward their hand written applications, photocopies of their credentials and detailed curriculum vitae, providing full details of contact telephone numbers/address (Not P.O.Box).

Kindly quote the reference number of the position applied for at the top left corner of the envelope to:

The Human Resources Manager,

P.M.B. 21410,

Ikeja.

Deadline

21^st May,

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Job Categories: Customer Care Jobs in Nigeria. Job Types: Full-Time.