Full-Time Customer Service Representative Jobs – V/I, Lagos – Standard Chartered Bank Nigeria

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Job Description

Job Title:

Customer Service Representative – V/I, Lagos

Job ID:

358635

Job Function:

Consumer Banking

Location:

Nigeria – SCB

Full/Part Time:

Full time

Regular/Temporary:

Permanent

Job Description
The role holder is responsible for managing in-branch customer service / experience to achieve the branch’s sales & service targets and ensure customer satisfaction.
Key Roles & Responsibilities
• Attend to customer sales / financial enquiries.
• Evaluate customer needs and provide advice as to products required.
• Cross sell bank products to current / potential customers.
• Manage & upscale dormant a/c relationships.
• Prepare weekly reports on service issues & in branch accounts opened.
• Support acquisition and growth of customer relationships through referrals.
Qualifications & Skills
• Minimum of a 2nd Class degree in a relevant course.
• Good Communication and Interpersonal skills.

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

How to Apply
Click the here link to apply
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