Full-Time Standard Chartered Bank Job for Product Specialist – Training

Job Description

Job Description
				Job Title:
							Product Specialist – Training
				Job ID:
							358418
				Job Function:
							Human Resources
					Location:
							Nigeria – SCB
				Full/Part Time:
							Full time
				Regular/Temporary:
							Permanent

Job Description
-Ensuring that relevant and cost effective training activities take place to support CB business objectives in the country.
-Ensuring that quality of service rendered to customers across all touch point meet standards
Direction and management of Service Quality, Learning and Consumer Bank training in the respective Business
•Facilitation – Execute and deliver development programs to improve and enhance competency levels in Learning & Consumer Banking.
•Administration – Co-ordinate and administer training and development activities for CB and help in the administration of CB Academy.
•Partner in roll out of key initiatives – Roll out key training programs critical to bank and business requirements.
Key Roles & Responsibilities
•Training Logistics Planning – Plan the training calendar delivery logistics.
•Training Delivery – Development of the sales forces across all sales units
•Ensuring Training Effectiveness – Responsible for collecting feedback on training programs.
•MIS generation and report generation – Maintaining a comprehensive MIS of the delivered and regular reporting of the same would be a key deliverable of the role holder.
•Programs – Develop and update all relevant on-going & proposed CB training materials and programs in conjunction with the relevant business unit.
Qualifications & Skills
- Minimum of 6 years experience in the banking and training/consulting industry
-A first degree in any discipline
-Hands on experience in and a thorough knowledge of Learning & Consumer Banking operation procedures
-Knowledge of computer software and CBT techniques
-Training methodology and practice
-Good knowledge of the Bank’s direction and strategies
-Very good interpersonal skills
-Quality of a change agent
-People management skills

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

How to Apply
Click the here link to apply 
Select Nigeria as location and then Search!

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Job Categories: Banking Jobs in Nigeria. Job Types: Full-Time.

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