Full-Time Standard Chartered Bank (SCB) Way Champion Vacancy in Nigeria

Job Description

Job Title:
SCB Way Champion
Job ID:
362828
Job Function:
Consumer Banking
Location:
Nigeria – SCB
Full/Part Time:
Full time

Job Description
A SCB Way coach plays a pivotal role in transforming SCB’s sales culture, process and performance. A SCB Way coach is a leader, an ambassador, a teacher, a mentor, and an implementer to the programme. A coach drives sales performance through instilling right sales discipline, imparting the right sales skills, and cultivating the desired culture.

SCB Way coach is a fast track position for high performers. Success in this role leads to many subsequent career opportunities.

The position requires up to18 months full-time commitment; there should not be additional BAU responsibilities during this period.
Key Roles & Responsibilities
LEADERSHIP & IMPLEMENTATION
1. Work with Country Champion to map out country implementation plan
2. Champion and convince frontline of SCB Way vision, mission, and purpose in every coaching interface
3. Drive sales performance through right behaviour & conversation skills
4. Impart SCB Way sales tools, process, management discipline
5. Teach SCB Way needs based conversation skills
6. Plan, prepare resources and setups for implementation
7. Provide on-the-job assistance and problem solving

COACHING
1. Motivate and encourage right behaviours
2. Instil right SCB Way values and culture
3. Develop sales managers and frontline skills

AMBASSADORIAL & COMMUNICATION
1. Connect branches/sales teams to country/group
2. Promote SCB Way
Qualifications & Skills
Functional
? Relevant depth of experience in the industry
? Sound knowledge and understanding of CB products and services
? Good understanding of relevant products and services in Premium and Private Banking
? Sound understanding of all business guidelines and compliance requirements and issues
? Strong people management skills
? In-depth understanding of key business driver in dedicated geographical market(s) with sound understanding of legal, political and economic situation/framework
? Deep understanding of cultural ethnic and religious market conditions
? Proven personal network into relevant client segments
? Outstanding communication and presentation skills

Personal
? Senior manager in sales. At least 8 years sales management experience
? Strong credibility amongst frontline staff
? Role model in achievement of sales through customer-focused approach
? Proven track record in ability to coach & galvanize team performance
? Strong motivational personal traits; influential by nature
? Strong implementation skills: can “roll up sleeves” and get things done
? Ability to connect and communicate convincingly with frontline.

• A Good Knowledge Of The Bank’s Products, Services And Policies.
• Good Service Skills/Etiquette/Personal Presentation
• Good Knowledge Of Bank Cash Related Policies
• Bsc Form Any Recorgnised University.

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

To Apply Click here, Choose Nigeria and Search

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Job Categories: Banking Jobs in Nigeria. Job Types: Full-Time. Job Tags: Standard Chartered Bank and Standard Chartered Bank Nigeria.