Full-Time Standared Chartered Bank Employment – SME/Wealth Management Trainer

Job Description

Standard Chartered Bank Nigeria – We attract talented individuals. Not just may they provide you the conveniences of their experience, they additionally disclose a more detailed, more personal look at the broad selection of global options we deliver. At the core of the Group’s individuals method is our focus on worker engagement. Engagement is a vital motorist of performance as well as performance, which develops the base of our performance society. We motivate and also focus on the habits that bring out the very most effectively from every worker, evaluating their functionality not merely on results but on just how those outcomes were achieved. To further installed these behaviors we have a pay plan in location, thoroughly made to incentivise our employees to live our worths every day.

We are recruiting for the position of:

Job Title: SME/Wealth Management Trainer

Job ID: 358418
Job Function: Human Resources

Job Description

Ensuring that relevant and cost effective training activities take place to support CB business objectives in the country.
Ensuring that quality of service rendered to customers across all touch point meet standards Direction and management of Service Quality, Learning and Consumer Bank training in the respective Business
Facilitation – Execute and deliver development programs to improve and enhance competency levels in Learning & Consumer Banking.
Administration – Co-ordinate and administer training and development activities for CB and help in the administration of CB Academy.
Partner in roll out of key initiatives – Roll out key training programs critical to bank and business requirements.

Key Roles & Responsibilities

Training Logistics Planning – Plan the training calendar delivery logistics.
Training Delivery – Development of the sales forces across all sales units
Ensuring Training Effectiveness – Responsible for collecting feedback on training programs.
MIS generation and report generation – Maintaining a comprehensive MIS of the delivered and regular reporting of the same would be a key deliverable of the role holder.
Programs – Develop and update all relevant on-going & proposed CB training materials and programs in conjunction with the relevant business unit.

Qualifications & Skills

Minimum of 6 years experience in the banking and training/consulting industry
A first degree in any discipline
Hands on experience in and a thorough knowledge of Learning & Consumer Banking operation procedures
Knowledge of computer software and CBT techniques
Training methodology and practice
Good knowledge of the Bank’s direction and strategies
Very good interpersonal skills
Quality of a change agent
People management skills

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Application Closing Date
7th December, 2012

How To Apply
Interested and qualified candidates should:

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Job Categories: Banking Jobs in Nigeria. Job Types: Full-Time.