Full-Time Telecom Industry: Data Centre Operator – GVA Partners

Job Description

ROLES AND RESPONSIBILITY
• Management and Monitoring of Data Centre 24 * 7
• Faults and request resolution on applications, system availability, backup & restore for internal customers.
• Effective monitoring of the status and performance of data center environment – power, air conditioning, fire alarm system and physical environment
• Monitor backups using backup detail schedule and tools
• Log an incident for all backups detected with errors and send sms out for all backup failures.
• Managing backup tapes and its offsite storage to improve data availability and reliability
• Prompt identification of problems in the IS environment and advise responsible authority according to standby roasters and escalation procedures.
• Managing the stores, Cage area, DMZ and controlling the inventory therein
• Managing and controlling of the staging areas and the introduction of new infrastructure into production areas
• Physical inspection and reporting on data center Uniflair AC, Windows servers, UNIX servers and frames, Storage, fire alarms, etc.
• Data center access control management in line with defined change management procedures.
• Prompt identification of unorganized and messy cables cabling management and standards maintenance.
• Data center environmental condition monitoring (temperature, humidity, and power) using the tool available for temperature measurement.
• Communication and escalation processes and procedures as well as the expectations for this function.
• Notify IS support staff of critical events within their environments, proactively and interactively.

EDUCATIONAL AND SKILLS
• Minimum of a Bachelor’s Degree or equivalent science/Engineering related
• ITIL Foundation Certification.
• Working knowledge of Incident Management process, Change management and Service Desk function in line with ITIL standards.
• Good knowledge of Event Management and Problem management with ITIL standards
• Good knowledge of how to use remedy application effectively.
• Effective and Efficient Quality Customer Service
• Good knowledge of escalation process.
• Effective Communication Skills
• Interpersonal and team work skills.
• Customer focused and open minded.
• High level of commitment, accountability, integrity, assertiveness, innovation, confidence, can-do attitude and attention to detail.

Qualified candidates should send their resumes in an MsWord format to:contact@gvapartners.com.

PLEASE, ENSURE YOU STATE THE POSITION YOU ARE APPLYING FOR AS THE SUBJECT OF YOUR MAIL.

Disclaimer: At Jetheights.com, we take necessary precaution to verify the authenticity of our job adverts, we also encourage our users to be more careful when dealing with third party sites or clients who advertise on our platform, we're in no way affiliated to any of the companies.

With thousands of Jobs posted on our platform Weekly, we are indeed No 1 for authentic Jobs but we can only do our best. Jetheights advises you to never pay any amount of money to any recruiter or agent for job aid. If it seems too good to be true, it probably is. BE CAREFUL!!!

Job Categories: Telecom Jobs in Nigeria. Job Types: Full-Time.

Apply for this Job

Name *

Email *

Message *

Upload resumé (zip, pdf, doc, txt, rtf)

Upload cover letter (zip, pdf, doc, txt, rtf)

Is fire “hot” or “cold”? *