Full-Time Various Existing Vacancies at InterSwitch Nigeria (7 Positions)
Job Description
InterSwitch Nigeria is a leader in transaction processing and switching, technology integration and Payment Infrastructure – Interswitch is dedicated to evolving the future of electronic payments. We do this with our committed employees, who are inspired to shape the future of the industry and deliver legendary services to our customers.
As an equal opportunity employer, there is always an extensive range of opportunities here for highly energetic, innovative and customer-centric people just beginning their careers and for experienced professionals.
Come join a winning team!! Find out more about career opportunities with Interswitch today.
1. Job Title: Settlement and Reconciliation Officer
Job Objective/ Purpose of Job: To facilitate accurate and timely transactions processing and data presentation
Job Duties/ Responsibilities/ Accountabilities:
Regular/Daily Duties:
Implementation of daily settlement operations activities
Settlement and verification of Stakeholder daily net position
NIBSS t+1 POS settlement processing
POS Merchant Account number update
MasterCard file processing
Daily computation/settlement breakdown report generation
Verification of Nigerian Interbank Settlement Scheme Posting
Switched Transactions Reporting for all stakeholders
Reconciliation Support for stakeholders (Banks and Merchants)
Switch Revenue Assurance, Analysis and reporting for Management
Implement dictated quality customer interaction standards.
Support 99.999% uptime of switching platform through consistent, pro-active monitoring as assigned.
JOB SPECIFICATIONS:
Education Qualification: A good degree in any computer science or any other relevant or related field of study from an accredited University.
Professional Qualification: Not mandatory but recognised
Experience 1 year of EFT Payment Processing Knowledge
2. Job Title: Unit Head, Sales and Accounts Management (Third party Processing Services)
Job Objective/ Purpose of Job: To articulate and facilitate the design and implementation of Third Party Processing service offerings and an effective sales business plan for the department in line with the overall corporate objective to drive business growth and strategic positioning of integration services that meet customer needs; increase revenue generation and contribute profitability to the company’s operations.
Job Duties/ Responsibilities/ Accountabilities:
Lead efforts to identify and design new profitable/ viable transaction processing services that meet identified market segment needs.
Lead efforts in business/market development for this solution offerings as well as winning new business
Ensure on-going identification of new customers and revenue streams to increase market reach and revenue.
Coordinate activities to identify and monitor needs of customers.
Ensure the development and maintenance of a customer database.
Ensure on-going monitoring and analysis of customer information to facilitate effective sales plans and development of relevant product/services.
Develop and maintain strong relationship with key strategic customers.
Define and set sales targets for the unit/ subordinates.
Monitor activities of the team to ensure sales and service targets are achieved.
Analyse sales performance results and develop tactical initiatives to bridge identified gaps.
Ensure the development and implementation of effective and efficient service and support management framework
JOB SPECIFICATIONS:
Education Qualification: BSc in Computer Science, Engineering or Business Administration or its equivalent
Experience Minimum of 5 years’ cognate experience in a sales role (preferably e-payment product sales or IT sales)
KEY COMPETENCIES
Functional/Technical:
Strong knowledge and appreciation of ICT and e-commerce/payment industry – key operations, products and services, trends, development, challenges and issues.
Strong knowledge of payment and e-commerce technology, applications, products and services
Strong Knowledge of Card associations (MasterCard, VISA, CUP, Discover), their nature of business and mode of operations.
Good knowledge of key payment system / solution and applications,
Good knowledge of third party processing requirements.
3. Job Title: Software Developer, Verticals
Job Objective/ Purpose of Job: To develop high quality, reliable products and flexible devices solutions using international best practices and best-in-class technologies
Job Duties/ Responsibilities/ Accountabilities:
Regular/daily duties
Development of new and existing device solutions based on customers requirement
Log into @task to update tasks
Ensure robust and sustainable architecture for software development
Ensure proper unit testing is done during application development
Develop applications with PCIDSS standards
Ensure source codes are ‘checked-in’ VSS
Ensure proper handling and safety of Devices.
Coordinate team members and drive initiatives
JOB SPECIFICATIONS:
Education Qualification: B.Eng / B.Sc in any Elect/Elect or Computer Science
Professional Qualification: Not mandatory but recognized
Experience 1 year in software development with java, C++
KEY COMPETENCIES
Functional/ Technical:
In-depth Knowledge of Device applications
In-depth understanding of Postilion and all its applications
Cost Optimisation
Network Administration
Problem Analysis
PCI DSS
In-depth knowledge of SDLC processes
4. Job Title: Software Developer, Payments Systems
Job Objective/ Purpose of Job: To develop high quality, reliable products and flexible business solutions using international best practices and best-in-class technologies
Job Duties/ Responsibilities/ Accountabilities:
Regular/daily duties:
Development of new and existing solutions based on customers requirement
Develop robust database management system
Log into @task to update tasks
Ensure robust and sustainable architecture for software development
Ensure that all back office applications are up and running
Ensure proper unit testing is done during application development
Develop applications with PCIDSS standards
Ensure source codes are ‘checked-in’ VSS
JOB SPECIFICATIONS:
Education Qualification: B.Eng / B.Sc in any Elect/Elect or Computer Science
Professional Qualification: Not mandatory but recognized
Experience >= 1 years in software development with Microsoft .Net and (or) java platforms
KEY COMPETENCIES
Functional/ Technical:
Cost Optimisation
Web Server Administration
Database Management System
Problem Analysis
PCI DSS
5. Job Title: Project & Deployment Engineer
Job Objective/ Purpose of Job:
Ensure timely & professional deployment of electronic payment solutions.
To provide technical expertise & support to other internal business and technical departments.
To provide support and maintenance for applications deployed to corporate clients and banks on the switch network.
Job Duties/ Responsibilities/ Accountabilities:
Channel Deployment and certification
MasterCard M-TIP
VISA (ADVT, SMS)
China Union Pay
Card program Implementation
MasterCard/ VISA Issuing and acquiring Implementation
Channel Enhancement (ATM Loyalty)
Dynamic Currency Conversion Implementation
Implementation of Instant Issuance as a service
Implementation of Instant PIN as a service
Internal application enhancements
Documentation of Project implementation guidelines, project logs, project reports and test scripts.
Enhancements of FEP infrastructure for TPP business at bank site.
JOB SPECIFICATIONS:
Education Qualification: B.Eng / B.Sc in any Elect/Elect or Computer Science
Professional Qualification: Not mandatory but recognized
Experience 1-2 years minimum experience in a similar function
KEY COMPETENCIES
Functional/ Technical:
Basic knowledge of applications and networks
Sound technical background, Strong computer and internet research skills
SQL Database management
Windows 2000/2003 server operation
ISO 8583 messaging formats
EFT communication protocols
Postilion Software architecture
EMV chip card transaction processing
6. Job Title: Sales & Account Management Executive
Location: Lagos
Department/Division/ Unit: Paymate
Job Objective/ Purpose of Job:
To drive business growth, market penetration, adoption of assigned solutions within directorate to specified target markets
To ensure that set financial targets are met and products are sold profitably
To proactively identify new business opportunities, expand market share and adoption of company solutions within specified target markets
To maintain and develop right relationships with customers using assigned solutions in defined target markets
To ensure customers are satisfied with the solutions adopted and the solutions deployed meet customer requirements
Job Duties/ Responsibilities/ Accountabilities:
Sales Responsibilities
Responsible for achieving set financial targets with respect to sales turnovers and transaction revenue
Negotiate profitable solutions to expand company’s market share in assigned target market
Utilise the various sales methodology, tools & applications and maintain up-to date records of all leads and current status
Generate demand by proactively reaching potential customers to make them aware of the company’s products and services, in the bid to utilize these services.
Provide requested information, prepare proposal, business requirement document, project initiation document (PID), project request document (PRD) for each potential sale and ensure sign off with requisite internal and external stakeholders
Cross-sell InterSwitch products to existing & new customers.
Prepare and give customer presentations
Perform customer demonstrations of InterSwitch product/solutions to clients as requested
Prepare proforma invoice and ensure adherence to payment terms: follow up for balance payment (if any)
Work with legal team to develop the requisite agreement + contracts for each product and ensure executions by clients who utilize the products
Respond to Request for proposal (RFPs) for solutions/products that fall under target sector/requested for by client in portfolio
Liaise with implementation/operations & support team to execute sales/projects won
Customer Information & Account Management Responsibilities
Input, update and maintain detailed contact information of personnel within organizations in target market/customers using assigned products within GoldMine.
Maintain accurate and up to date records of contact reports within GoldMine
Ensure update to Sales funnel; prepare requisite SSO’s within GoldMine
Serve as listening posts for new ideas/changes and provide relevant feedback to Product Management, Product Operations teams internally
Segment customers & develop a customer visitation plan( visit, emails, phone calls) and mechanism for obtaining feedback from clients (and key players) using products in portfolio
Event Management Responsibilities
Attend exhibitions to market division’s products/solution and perform sales duties when required
Perform customer demonstrations & identify leads that can be converted to sales post-event.
Project Management Responsibilities
Ensure visibility and access to project status/ accomplishment to ensure that agreed deliverables which meet customer requirements are implemented
JOB SPECIFICATIONS:
Education Qualification: Bachelor’s degree in Computer Science, or relevant Applied/Social Sciences
Professional Qualification: Not mandatory but recognized
Experience 1 – 3 years minimum experience in a similar /relevant function
KEY COMPETENCIES
Functional/ Technical:
Information Gathering & Analysis
Market & Customer Understanding/Management
Proposal/Business Case Development
Strategic Perspective
Confidentiality
Solution Selling skills
Presentation skills
Negotiation & Persuasion skills
Event Management Support
Project Management skills
Strong computer skills
7. Job Title: Project Implementation Engineer
Job Objective/ Purpose of Job:
Ensure timely & professional deployment of electronic payment solutions.
To provide technical expertise & support to other internal business and technical departments.
To provide support and maintenance for applications deployed to corporate clients and banks on the switch network.
Job Duties/ Responsibilities/ Accountabilities:
Operational Responsibilities
Channel Deployment (ATM, MobilePAY, POS@Bank, Bank@Home, Kiosk)
Channel Enhancement
Examples include: ATM Value-Added Services (Logical & Virtual Top-up, Bills Payment, Cheque Processing, Remote Key Management), Multi-Language Support (ATM, POS, Mobile, Web), Channel Customization, Implementation of Value-added services
Channel Certification (ATM, POS, WEB, Mobile, EMV Certification)
African Rollout (i.e. Centralized Architecture for channel rollout into other African countries)
Integration to external systems, parties and networks
Examples include Integration to Processors/Switches (MasterCard, VISA), Bank Host interfaces to Postilion, Bank Host Migration
Obtain a good understanding of the Customer’s technical architecture
Provide support and resolution to clients in accordance with the Service Level Agreements
Performance Management Responsibilities
Project completion versus Project plan
Quality of implementation of projects
Quality of support and resolution of issues for clients
Customer satisfaction survey
Communication Responsibilities
Provide site visitation reports, project status reports, time sheets or project completion documentation
Review and summarize miscellaneous reports and documents; prepare background documents as necessary
Handle all inquiries within capacity
JOB SPECIFICATIONS:
Education Qualification: A good degree in any subject
Professional Qualification: Not mandatory but recognized
Experience 1-2 years minimum experience in a similar function
KEY COMPETENCIES
Functional/ Technical:
Technical knowledge of the specific area of assignment and of overall company activities
Sound technical background, Strong computer and internet research skills
SQL Database management
Windows 2000/2003 server operation
ISO 8583 messaging formats
EFT communication protocols
Postilion Software architecture
EMV chip card transaction processing.
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